Who we are

Layer Smith 3D provides high-quality 3D-printed products and printing services. Our website address is: https://laysmith3d.com.


Information We Collect

We collect the following information when you interact with our site:

  • Order information: Name, shipping/billing address, email, phone number, and payment details (processed securely through our payment providers).
  • Account information (if you create an account): Username, password, and contact information.
  • Cookies & usage data: To improve site performance, remember cart contents, and analyze traffic.
  • Customer support: Any details you provide when contacting us.

We do not knowingly collect personal data from children under 13.


How We Use Your Data

We use your data to:

  • Process and ship orders
  • Provide customer service and order updates
  • Improve our website and services
  • Prevent fraud and maintain site security
  • Comply with legal obligations

We will never sell or rent your personal information.


Who We Share Your Data With

We only share information with:

  • Payment processors: Square, PayPal, or other secure payment gateways (we never store full credit card numbers).
  • Shipping carriers: USPS, UPS, FedEx, etc. for delivery purposes.
  • Service providers: Website hosting, analytics, and spam detection tools.

These providers are only given the data they need to perform their services.


How Long We Keep Your Data

  • Order records are retained for at least 7 years for accounting and legal purposes.
  • Customer accounts remain active until you request deletion.
  • Emails or messages you send us are kept as long as necessary to assist you.


Your Rights

You may request:

  • A copy of the personal data we hold about you
  • Corrections to inaccurate information
  • Deletion of your personal data (unless we’re required to keep it for legal reasons)
  • To exercise these rights, email us at [email protected].


Security

We take reasonable measures to protect your personal data. However, no method of online transmission or storage is 100% secure.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


Contact Us

If you have questions about this policy or how your data is handled, please contact us:
Email: [email protected]